You’ve seen this too. The server approaches the table — ready to take an order or explain the specials — and everyone is buried in their phones.
They don’t look up. They don’t listen. And then they ask, “What was that again?”
Servers are people, not vending machines. A smile, eye contact, or even a few moments of full attention can turn their whole day around.
7. The Last-Minute Crowd: Just One More Table Before Close
The kitchen is closing in five minutes. The staff has been on their feet for hours. The floors are being mopped. And just then — the door swings open.
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