- Avoid saying “yes” to unknown callers. Instead, use neutral language like, “Can you tell me who’s calling?” or “What’s the purpose of this call?”
- Ask questions first. Legitimate companies will always identify themselves before asking for confirmation.
Even a Simple “Hello” Can Be Dangerous
You might think answering the phone with “hello” is harmless — but scammers have found a way to use even that to their advantage.
Automated fraud systems record your greeting to verify that your number is active and that the voice on the line matches previous recordings. This confirmation helps scammers fine-tune their voice models and validate stolen information for later use.
