Southwest Airlines’ New Policy For Plus-Size Passengers Sparks Outrage

The policy has drawn swift criticism from advocates and frequent flyers alike. Travel agent Jason Vaughn, who runs the website Fat Tested Travel, warned that the change could create tension onboard and confusion at check-in.

Vaughn argues that many travelers may roll the dice by skipping the second seat purchase, hoping for an empty seat beside them. That gamble, he says, could result in awkward situations for flight crews and increased discomfort for nearby passengers if the cabin is full.

The controversy also underscores a broader issue in the airline industry. As carriers experiment with denser seating layouts and explore unconventional cabin designs to boost revenue, customers are increasingly questioning whether affordability is coming at too high a cost.