“I… I can’t move my legs,” the six-year-old whispered to 911, holding back tears. What doctors uncovered after she was rescued left the entire room completely silent.

I was sorting through the morning mail at the dispatch center when I saw a brightly colored envelope. It was addressed simply to: THE LADY WHO LISTENS.

I opened it. Inside was a piece of construction paper, folded crookedly.

It was a drawing done in crayon. It showed a stick figure of a little girl with red polka dots on her legs, but she was standing up. Next to her was a very tall police officer drawn in blue, and a woman sitting at a desk with a giant headset that looked like Mickey Mouse ears.

Underneath, in shaky block letters, it read:

DEAR HELEN.
MY LEGS ARE FIXED.
MOMMY GOT A NEW APARTMENT. NO ANTS.
I AM BRAVE LIKE BATMAN.
LOVE, MIA.

I pinned the drawing to the fabric wall of my cubicle, right next to the list of emergency codes and the photo of my grandson.

We live in a world that is often loud, scary, and indifferent. We live in a world where six-year-olds are left alone because rent costs more than a mother can make in a week. We live in a world where nature can be cruel and houses can decay.

But as I looked at that drawing, I was reminded of why I sit in this windowless room.

Sometimes, help arrives with sirens and flashing lights. But sometimes, it begins before that. Sometimes, it begins with a whisper in the dark, and the courage of a little girl who knew that even when she couldn’t move, she could still call out.

And as long as there is someone there to answer, there is hope. Continue reading…

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