Reynolds and his team quickly worked to stabilize the situation and help the injured.
Then came the moment no first responder ever wants to face.
something caught his eye: a silver heart pendant hanging from the mirror.
“It was the necklace I gave Lisa for our anniversary,” he said.
“I remember freezing for a second… I kept telling myself,
*It can’t be her.* But then I saw her hand, and I knew.”
The call that began like any other ended in tragedy—one
that would forever change Reynolds’ life.