She handed them the keychains, suddenly aware of how small the gesture felt compared to what she was witnessing. The women accepted them with genuine delight, thanking her and the staff repeatedly.
“You’ve all made this easier than you know,” one said. “Kindness makes our work possible.”
She stood there for a long moment, thinking.
She had worked hospitality for years. She thought she understood generosity. Tips left on pillows. Compliments to management. Seasonal gifts. But this was different. This was generosity disguised as ordinary behavior. Compassion hidden inside routine requests. Continue reading…