A Difficult Conversation That Changed How I See the Workplace
That experience changed how I move through shared spaces. It taught me that good intentions don’t always translate into good outcomes, and that empathy sometimes means stepping back rather than speaking up. Workplaces are not just collections of tasks and deadlines—they are communities of complex human lives intersecting for hours each day. Since then, I’ve tried to lead with patience, to assume there is more beneath the surface than what’s immediately noticeable. The situation didn’t end in conflict or blame, but in understanding. And that understanding has stayed with me far longer than the discomfort that started it all.
