I showed up at a very nice resort hotel, extraordinarily late, for a company-wide meeting. My flight from the East Coast to the West Coast had been delayed, re-routed, and so on, and I ended up walking into my hotel at 4 AM. The scariest-looking guy I’ve ever seen behind a hotel desk greeted me.
When I said I was checking in, he seemed immediately flustered and started calling rooms. He apologized if someone answered. It took me a couple of seconds to realize he had no idea who was in which room, and he was calling rooms at 4 AM to see what was empty. He finally located an empty room and gave me the key. I went to the room, closed the door, and hoped to get about two hours of sleep before my morning meeting. Realizing what he had done, I thought I’d be smart and take my phone off the hook before I went to sleep.
9. The Miscounted Passenger: A Desert Tour’s Oversight
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